Your Privacy Matters

Privacy
Policy

At Jeevanya Ayurveda, we are committed to protecting your privacy and ensuring the security of your personal and health information. This policy explains how we collect, use, and safeguard your data.

Data Protection
Your information is secure with us
HIPAA Compliant
Health information protection

Questions About Privacy?

Contact our privacy officer for any questions about our privacy practices.

Email Privacy Officer Call +91 93115 85933
Last Updated: January 1, 2024
This policy may be updated periodically. Please check back for changes.

1. Introduction

Jeevanya Ayurveda ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.jeevanyaayurveda.com/ and use our services.

As a healthcare provider, we understand the sensitive nature of health information and are dedicated to maintaining the highest standards of confidentiality and data protection in compliance with applicable laws and regulations.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information
  • Name, email address, phone number
  • Mailing address
  • Emergency contact details
Health Information
  • Medical history and conditions
  • Symptoms and health concerns
  • Treatment records and progress
Automatically Collected Information

When you visit our website, we may automatically collect:

Technical Data
  • IP address and browser type
  • Device information
  • Pages visited and time spent
Cookies & Tracking
  • Session cookies for functionality
  • Analytics cookies for improvement
  • Preference cookies

3. How We Use Your Information

We use the information we collect for the following purposes:

Healthcare Services

Providing personalized Ayurvedic treatment, consultations, and follow-up care.

Communication

Sending appointment reminders, health information, and responding to inquiries.

Service Improvement

Analyzing website usage to enhance user experience and service quality.

Legal Compliance

Meeting regulatory requirements and responding to legal requests.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

When you explicitly authorize us to share specific information.

Healthcare Providers

With other medical professionals involved in your care, with your consent.

Legal Requirements

When required by law, court order, or government regulations.

Service Providers

With trusted partners who assist in our operations under strict confidentiality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data is encrypted during transmission and storage.

Access Control

Strict access controls limit who can view your health information.

Regular Audits

Regular security assessments to identify and address vulnerabilities.

6. Your Rights

You have certain rights regarding your personal information, subject to applicable laws:

Access & Correction

You can request access to your information and correct inaccuracies.

Data Portability

Request a copy of your data in a machine-readable format.

Withdraw Consent

Withdraw consent for data processing where consent is the basis.

Deletion Rights

Request deletion of your data, subject to legal retention requirements.

Exercising Your Rights

To exercise any of these rights, please contact our Privacy Officer at privacy@jeevanyaayurveda.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use
Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand how visitors use our site

Preference Cookies

Remember your settings and preferences

Managing Cookies

You can control cookie settings through your browser. However, disabling essential cookies may affect website functionality. For more information, visit our Cookie Policy.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7
Years for Medical Records
3
Years for Website Analytics
1
Year for Marketing Data

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Mailing Address

Jeevanya Ayurveda
B-10, Sector-2
Noida -201301
UP, India

Call +91 93115 85933 Chat on WhatsApp